Cancellations and refunds

Each host chooses their own cancellation conditions. You see them on the place's page and again before you pay.

• Flexible: full refund from the host if you cancel at least 24 hours before check-in.
• Moderate: full refund from the host if you cancel at least 5 days before check-in.
• Strict: half refunded by the host if you cancel at least 7 days before check-in, nothing after.
• Non-refundable: the host does not refund a cancelled stay.

Because you pay the host directly, the refund comes from the host. Hodi never holds your money, so it cannot refund you itself. If something goes wrong, ask for a person in the chat or here: the team helps you settle it with the host.

You can cancel a request yourself from My trips as long as it is not confirmed.